Tips to get your questions
answered quickly!

• Make sure you are using the lastest version of our software.

• Check the online support resources listed on this page.

• When you email for support, please specify the program you are using and the version number as well as the Mac OS X version.

• File attachments are really helpful! A screenshot (shift-command-3) added to the email can really help to illustrate a problem. Or, just attach the files/folders that are causing a problem.